Privacy Policy
Aiēm Technologies FZE LLC ("Aiēm Technologies", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.aiemtech.com or engage with our services.
By using our website, you consent to the data practices described in this policy. If you do not agree, please do not use our website or services.
1. Information We Collect
1.1 Information You Provide Directly
When you contact us, request a demo, or fill out forms on our website, we may collect:
- Name and contact details (email, phone, job title)
- Company name and industry
- Information about your project or enquiry
- Any other information you choose to provide
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate location
- Browser type and version
- Pages visited and time spent on those pages
- Referring URL
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you information about our services that may be relevant to your interests
- Improve our website and services based on usage patterns
- Comply with legal and regulatory obligations
- Protect the security and integrity of our systems
- Conduct business analysis and planning
3. Legal Basis for Processing (GDPR / UAE PDPL)
Where applicable, we process your personal data on the following legal bases:
- Consent: Where you have given us explicit consent to process your data
- Contractual Necessity: Where processing is necessary to fulfil a contract with you
- Legitimate Interests: Where we have a legitimate business interest that does not override your rights
- Legal Obligation: Where processing is required by applicable law
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third parties that help us operate our website and deliver our services (e.g., hosting providers, email services, analytics tools), under strict confidentiality agreements
- Legal Requirements: Where required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business
- Protection of Rights: Where necessary to protect the rights, property, or safety of Aiēm Technologies, our clients, or others
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiry data is typically retained for up to 36 months unless you request earlier deletion or we enter into an ongoing business relationship with you.
6. Your Rights
Subject to applicable law, you have the following rights regarding your personal data:
- Right of Access: To request a copy of the personal data we hold about you
- Right to Rectification: To request correction of inaccurate or incomplete data
- Right to Erasure: To request deletion of your personal data in certain circumstances
- Right to Restriction: To request that we restrict processing of your data in certain circumstances
- Right to Portability: To receive your data in a structured, machine-readable format
- Right to Object: To object to processing based on legitimate interests
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at contactus@aiemtech.com.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site usage. We do not currently use cookies for advertising purposes. You may configure your browser to refuse cookies; however, some functionality of the site may be affected.
8. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Aiēm Technologies operates from the United Arab Emirates and India. If you are located in a jurisdiction with data transfer restrictions (such as the European Economic Area), your information may be transferred to and processed in countries that may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
For questions, concerns, or to exercise your data rights, please contact us:
Aiēm Technologies FZE LLC
Sharjah, United Arab Emirates
Email: contactus@aiemtech.com
Phone: +971 402691676